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"Our room was very nice and clean, and we had a very quiet restful night. But, when we went to breakfast at 8:00, the area was unkempt, the floor very dirty with mud, the food was mostly gone, and we never saw anyone working the area. There wasn’t any sugar for Cooke, only artificial sweetener. No yogurt, no fruit, no breakfast meat. We were extremely disappointed with the breakfast. "

"I was so pleasantly comfortable during my stay. I work at Ohio Wesleyan, and we regularly have students' parents, and alums, stay there when in town. Based on the street front it looks very unassuming (not bad, just not an area where one's expectations would be naturally high). Yet the rooms are nicely appointed and very clean--clean in appearance, smell, everything. The hot water was hot, the air heat was toasty when it needed to be. The staff was friendly and more than just polite--actually welcoming. It is an increasingly rare thing to experience, customer service-wise. A great stay, and quite affordable."

"Hot tub was great. Quiet, had a great sleep."

"Clean and nice for the value. You can tell the property is well managed. Staff were great. Husband and son loved the pool but wished the hot tub was clean (it was not). Hotel and room was clean and smelled so. Breakfast was nice too. Will stay again when visiting snow trails. "

"I was very pleased with the cleanliness of the facility, inside and out. The room was one of the cleanest I have seen in a long time. The staff was friendly and helpful."

"Immaculate rooms, hallways, and lobby spaces. The coffee and lemonade bar in the lobby was fantastic. Quite a selection of flavored syrups for each. "

"One night stay, I booked 2 rooms for myself, and the grands. The kids loved the pool area, the staff was friendly, and the rooms were clean."

"Everything was great but pool wasn't open. Only place around with a pool and a pool is very important with kids who are looking forward to it to arrive with no warning that it was out of service."

"There was no power and it was too late to book elsewhere. We were in town for a conference so it was a quick trip but we booked here for the breakfast. There was no breakfast other than some fruit on a table. Understandable since there was no power however, they did not offer us any compensation. The heat wore off and some of our group asked for more blankets, no staff came and brought blankets or snacks or drinks to make the accommodations better since there was no lighting, no vending, no elevator. Very odd. You would think the manager would be there making sure those stuck there were still taken care of to the best of their ability. I did message the hotel regarding this directly. "